CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at +61 2 9361 0331 or send us an email at info@dalymale.com.au
FAQ
DO I NEED TO SET UP AN ACCOUNT WITH DALY MALE TO SHOP ONLINE?
No we would never force you into anything!
However, setting up an account will allow you to order without having to fill in your details every time you shop with us as well as give you benefits such as regular newsletters, and updates on new arrivals.
You can sign up right now, or you can start shopping straight away and set your account up when you checkout if you choose to do so.
HOW DO I ORDER ONLINE?
Simply click on the item you wish to buy, select the size and colour required and click 'add to bag'. You can then continue shopping and add additional items to your bag or click 'Buy Now'. Once you have finished selecting the items you would like to buy, click on the ‘checkout’ button.
Please note; you will need your credit card, we accept Visa, Mastercard, or PayPal to place your order.
WHAT CARDS DO DALY MALE ACCEPT FOR PAYMENT?
We accept credit card payments using VISA, or MasterCard. We also accept VISA and Mastercard debit cards or make it easy and checkout with Paypal. Your card will be debited once the order is placed. Please note the transaction will appear on your statement as Daly Male. At this time we are unable to process payments from other EFTPOS cards.
CAN I CHANGE/CANCEL MY ORDER?
You can change your order whilst you are still browsing and shopping, simply remove it and/or update from ‘My Checkout’. However, once you have paid for your order online you will not be able to change or cancel it prior to dispatch. The order will be sent to you and then you will have to return it. Please refer to our returns policy for further information.
HOW SECURE IS MY CREDIT CARD AND PERSONAL INFORMATION?
Your security while shopping online with Daly Male is extremely important to us, and we have taken all reasonable measures to ensure that your credit card and personal details are kept safe at all times. All pages that require you to enter your personal information or payment details on our site are secure, using 128 bit SSL encryption. To ensure that the page you are viewing is secure, look for a padlock icon in your browser, this verifies the authenticity and validity of our website security.